Q: DO YOU OFFER PRINTS?
A: Absolutely! Our “Infinite” kiosk allows for real-time prints with overlays. These are 4×6” lab quality instant prints. There’s an added fee for this, which includes up to 300 prints per event. We do NOT do photo strips as this slows down the process and our focus is on big, bold high quality photos.

Q: DO YOU TRAVEL? IF SO, WHAT DOES THAT COST?
A: Absolutely we do! Most of our Midwest travel is by car, anything beyond Nashville or Chicago is by air. All travel fees are straightforward: freight, flight or gas, lodging if needed. We’re not asking for the Ritz, but realism. We want to make your event great without breaking the bank. The bigger equipment or the activation…the more it costs. Don’t hesitate to ask for a bid.

Q: WHAT DOES “CUSTOM” BACKDROP REALLY MEAN?
A: Our in-stock backdrop and prop inventory covers almost all themes and event types easily, but on occasion a client will ask for branded or event-specific props that we’ll need to design/print or research/order. The same goes for backdrops. We’ve developed a great partnership with local printers which allows us to design and print to cloth–creating branded environments that photograph extremely well. This includes full art images or stacked logo “step and repeat” backdrops. Further set design consulting services are available as well. We’ve done it all, large and small, so just ask!

Q: ARE BACKDROPS AND PROPS INCLUDED IN THE RENTAL?
A: Any Unboxed or Infinite rental includes your choice of in-stock backdrop and props. Additional rental fee apply to the Halo iPad kiosk. Additional rental fee applies to more complex installation backdrops such as the “Boxwood Wall”.

Q: HOW MUCH SPACE IS NEEDED?
A: On average, we ask for a 12’ x 12’ square footprint for the Unboxed and Infinite rigs. Backdrops stand 7’ tall and 10’ wide. The Halo set is much more compact and versatile, requiring about 6’ x 6’ of space. Although honestly, we’ve shown up to dozens of events that are tight on space and made it work. The Unboxed and Halo are the best options for smaller space requirements. Our experience is that it’s best to keep the photo area visible to your guests, otherwise we’re out of sight and out of mind. We prefer to be along a perimeter wall, next to a bar or dance floor if possible.

Q: CAN YOU SET UP OUTDOORS?
A: Absolutely. But we need to be strategic about where and what time of day (path of the sun). We also need to be mindful of weather. We do have tents available, but ask that the client provide power, tent and table. Nothing ruins a photo shoot faster than a downpour or a sunset beaming straight into the lens of the camera. We do have specific rules related to outdoor shoots since they carry higher risk of cancellation. No events outdoors in temperatures over 90 degrees, no refunds for shoots that are rained out the day of the event (deposit may be applied to re-scheduled event within 30 days).

Q: WHAT IF OUR EVENT IS LESS THAN 4HRS?
A: We bid our events at 4hrs based on industry average event timeframe. Since all shoots require load-in, setup, and tear down, load-out, our weekend event pricing cannot be adjusted for fewer hours. We do make considerations for weekday events that are 2hrs or less, as well as for the Halo iPad booth which does not require an onsite attendant. The opposite is also true, where additional “idle” time and “shoot” time are optional if needed at a small hourly charge. “Idle” time refers to when we need to set up a shoot much earlier than the event start time and the equipment isn’t used until later in the evening once the attendant arrives and the party gets going.

Q: HOW LONG DOES IT TAKE TO SET UP?
A: It usually takes about 1-1.5hrs to set up for an event depending upon complexity of load-in and backdrop. Trying to find and run power (standard household outlet) is oddly our most common delay. We aim to arrive with enough time to set up just before the doors open, then hang out to ensure a great event and load out afterwards. If you need special setup timing accommodations (Weddings especially), let us know. We’re flexible.

Q: IS AN ONSITE ATTENDANT INCLUDED?
A: With the Unboxed and Infinite offerings, yes. And since the Infinite is a brand activation powerhouse with front AND rear sharing touchscreens, we’re able to provide more than one promoter if needed. The Halo option is priced without an attendant as it basically runs like a self-serve selfie station, but we’re happy to add an attendant (or backdrop and props) if needed. The goal is to have the same event hero arrive to set up, shoot, and load out for the same event.